Develop
Integrations that actually work
Your website doesn't operate in isolation. It connects to your CRM, your payment provider, your email platform, your accounting system, your booking tools, and probably half a dozen other services that keep your business running.
When those connections work, everything flows. When they don't, your team spends hours on manual workarounds, data gets out of sync, and customers hit dead ends.
We build integrations that are reliable, maintainable, and designed to handle the edge cases, not just the happy path. Based in Brisbane, we work in your time zone and understand the Australian tools and platforms your business relies on.
What we do
What we integrate
We connect your website to the systems your business depends on, so data flows automatically and your team stops copying things between tabs.
- 01CRM & sales tools
Connect your website to HubSpot, Salesforce, Pipedrive, or other CRMs so that form submissions, enquiries, and customer interactions flow directly into your sales pipeline, without manual data entry.
- 02Payment & billing systems
Stripe, PayPal, Afterpay, and custom payment flows integrated with your platform so transactions are processed, recorded, and reconciled automatically. Including webhooks, subscription management, and invoice generation where needed.
- 03Accounting & finance
Sync orders, invoices, and payment data with Xero, MYOB, or QuickBooks. Eliminate the double-handling that comes from manually entering transactions between systems.
- 04Email & marketing platforms
Connect your website to Mailchimp, Campaign Monitor, Klaviyo, or ActiveCampaign. Automate list management, trigger sequences from user actions, and keep your marketing data in sync with your platform.
- 05Booking & scheduling
Integrate booking systems Calendly, Acuity, custom-built solutions, with your website, calendar, and notification systems so appointments are managed end-to-end without manual intervention.
- 06Third-Party APIs & custom connections
Sometimes the integration you need doesn't have a plug-and-play solution. We build custom API connections between your platform and external services, data feeds, partner systems, government APIs, industry-specific tools, whatever your business requires.
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Our approach
How we build integrations
A reliable integration isn't just about connecting two APIs. It's about understanding the business process, handling what goes wrong, and making the whole thing maintainable.
- 01 Understand the workflow first
We don't start with the API documentation. We start with the workflow. what's the business process this integration needs to support? What data moves where? What happens when something fails? Understanding the workflow prevents building technically correct integrations that don't actually solve the problem.
- 02Handle the edge cases
Most integrations work fine for the straightforward scenario. It's the edge cases that cause problems, a payment that's partially refunded, a form submitted with unexpected data, an API that times out during peak load. We design for these from the start, not as patches after things break.
- 03Build for reliability
Integrations need to handle failures gracefully. APIs go down. Webhooks get delayed. Data formats change without warning. We build with retry logic, error handling, logging, and alerting, so when something unexpected happens, the system handles it and your team knows about it.
- 04Document everything
Every integration we build comes with documentation, what it does, how it works, what triggers it, and what to check if something goes wrong. Your team (or your next developer) should be able to understand the integration without reverse-engineering it.
Most integrations work fine on the happy path. It's the edge cases that cause the real damage a partial refund, a timeout during peak load, a data format that changes without warning. We design for those from day one.
- Your project has stalled or drifted and nobody's sure why
- You're managing multiple stakeholders with competing priorities
- Your development team is delivering code but nothing's actually shipping
- You've lost confidence in your current agency's ability to deliver on time
- You're starting a complex build and want it structured properly from the start
Technology
How we connect things
We work with whatever your existing systems expose. If there's an API, we can connect to it. If there isn't, we'll find the most reliable alternative.
for standard service-to-service communication
for real-time event-driven data flow
for data transformation, routing, and orchestration between systems
for secure connections to third-party platforms
for CMS-triggered automations and data syncing
Common questions
Frequently asked questions
Simple integrations (form to CRM, payment gateway setup) can be done within a few hours. Complex custom integrations (multi-system data sync, custom API builds) can take days or weeks. We scope each one individually and give you a clear estimate.
Yes. We regularly diagnose and repair integrations built by other developers. We'll assess the current state, identify the issues, and either fix or rebuild as appropriate.
We'll assess what's available, some services have undocumented APIs, CSV exports, webhook options, or partner access. If there's genuinely no way to connect programmatically, we'll advise on the best alternative approach.
Yes. Integrations need monitoring, APIs change, authentication tokens expire, third-party services update their data formats. We offer ongoing support to keep your integrations healthy.